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If a client is not satisfied with the presentation of one of our programs,  we offer a 100%, no questions asked, money-back guarantee. Of the many thousands of participants who have attended our programs, no one has ever asked for a refund!  

Coaching and Counseling Skills to

Lead and Keep Your Team Energized

Course Outline

Coaching for High Quality Performance

  • Giving and receiving criticism constructively

  • Minimizing Defensiveness

  • Analyze your coaching strength and weaknesses

A Coaching & Counseling Framework

  • Define differences between Coaching and Counseling

  • Identify when each is appropriate

  • Describe the importance of Coaching and Counseling to Leadership and Empowerment

  • The Ethics of Effective Coaching and Counseling


  • Specify "Rules" of Counseling

  • Use facilitative listening and Precision Communication Skills

Who should attend:

  • Managers

  • Team Leaders

  • Project Managers


  • Create a Climate for Success

  • Inform, Delegate, and Motivate to Achieve Objectives

  • Apply the Most Appropriate Supervisory Style to Individuals and Situations

  • Understand How to Apply Various Motivation Techniques

  • Learn a Six-Step Coaching Model and Create an Action Plan

  • Know When to Manage and When to Lead Your Team

  • Develop a High-Performance Team

  • Use Effective Communication to Motivate and Coach


  • Self Assessment

  • Practice a 6-step coaching model

  • Small group exercises


As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another workshop or receive a full refund — hassle-free!

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Summit Advisors provides the most innovative solutions confronting common challenges to meet all your management and leadership training needs.

Working Smarter

New Year's Resolution: Get Control on Management of Self


As we usher in a new year, many set goals to become more effective, more productive, and reduce stress, by learning to manage their time more efficiently. Sadly, most New Year's resolutions fail due to lack of measureable objectives and commitment.


10 tips that will help you succeed in 2011.

  1. Perfection is not always necessary

  2. Set Priorities and only work on those at the top.

  3. Simplicity

  4. Delegate it.

  5. Consider performing distasteful tasks first.

If you have any question about our training, email us at


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