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Course Content

Negotiating Process


Stages of Negotiation

Negotiating in a Highly Competitive Environment

  • Developing Cooperative Strategies

  • Building Coalitions

  • Building Trust

Resolving Disputes

Negotiation Strategy

Negotiation Tactics (Signaling)

Measures and Counter Measures

Negotiating Across Cultures

Who should attend:

  • Executives, managers, salespeople and top-level deal makers who are responsible for negotiating the best possible terms for their organization.

Key Benefits

  • Know when to employ or ignore the negotiation option

  • Develop an effective plan & strategies

  • Understand what behavior to adapt at each stage

  • Adjust participants communication style to achieve desired results

  • Successfully apply the benefits of Persuasion

  • Practice and receive feedback on your negotiation skills

  • Effectively negotiate face-to-face, on the telephone, through email and other media

  • Recognize the most common negotiating ploys

  • Counter the most common negotiating ploys


As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another workshop or receive a full refund — hassle-free!

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Working Smarter

New Year's Resolution: Get Control on Management of Self


As we usher in a new year, many set goals to become more effective, more productive, and reduce stress, by learning to manage their time more efficiently. Sadly, most New Year's resolutions fail due to lack of measureable objectives and commitment.


10 tips that will help you succeed in 2011.

  1. Perfection is not always necessary

  2. Set Priorities and only work on those at the top.

  3. Simplicity

  4. Delegate it.

  5. Consider performing distasteful tasks first.

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