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If a client is not satisfied with the presentation of one of our programs,  we offer a 100%, no questions asked, money-back guarantee. Of the many thousands of participants who have attended our programs, no one has ever asked for a refund!  

Essential Skills for New Supervisors

This workshop will enhance your ability to make improved informed assignments, performance appraisals, schedules, increase your knowledge of legal issues, better manage e-mail... with AND ENERGIZE YOUR TEAM


Your staff looks to you as a delegator, a coach and a counselor. Your boss sees you as a communicator between employees and management...and as the one ultimately responsible for your team's success or failure.

Who should attend

  • Team Leaders

  • Supervisors with 0 to 5 years experience

  • Employees identified as potential supervisors


  • Learn how to balance competing demands while boosting creativity, enthusiasm and commitment?

  • Learn how to manage tough demands placed on you, while money is tight and your direct reports are feeling the pressure.

  • Learn how to develop a keen sense of timing for taking corrective action or firing an employee

  • Learn the legal implications of your decisions.

  • Develop and gain confidence to win the respect of your boss, peers, and team members!

  • Learn how to unify employees into a smooth productive team.

  • Learn team dynamics and how they are changing and becoming more diverse.

  • Learn how to create cross-cultural synergy and manage your team for peak performance.

  • Learn how to slash employee turnover costs and prevent hassles by using proven highly effective interviewing techniques.

  • Understand how to manage in a rapidly changing environment

  • Learn to plan, organize, communicate and monitor

  • Apply the most appropriate leadership style to each individual and situation

  • Understand your legal responsibilities

  • Learn how to give and receive constructive criticism

  • Maximize individual performance

  • Learn techniques to cope with challenging employees

  • Use delegation for effective employee development, time management and motivation

  • Increase performance through coaching

Learn Your Strengths & Weaknesses


  • Leadership Assessment: Learn how you lead as a leader now — and how you can become more persuasive and effective.
  • Employee work-style assessment: Assess each team member's specific strengths and weaknesses.
  • Coaching self-assessment: Could you benefit from coaching more? Discover what's holding you back.


As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another workshop or receive a full refund — hassle-free!

Don't Forget to Check Out Some of Our Most Popular Training Programs


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Straight Forward Training  

Summit Advisors provides the most innovative solutions confronting common challenges to meet all your management and leadership training needs.

Working Smarter

New Year's Resolution: Get Control on Management of Self


As we usher in a new year, many set goals to become more effective, more productive, and reduce stress, by learning to manage their time more efficiently. Sadly, most New Year's resolutions fail due to lack of measureable objectives and commitment.


10 tips that will help you succeed in 2011.

  1. Perfection is not always necessary

  2. Set Priorities and only work on those at the top.

  3. Simplicity

  4. Delegate it.

  5. Consider performing distasteful tasks first.

If you have any question about our training, email us at


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